Terms and Conditions
Last updated: 2 June 2026
The Bulgarian version of this document is the authoritative source. Translations are provided for convenience only.
These terms govern the services provided by ProIT EOOD under Bulgarian law. Individually agreed terms in offers, contracts or project agreements take precedence over these general terms.
1. Scope and definitions
These terms apply to clients of ProIT EOOD using services in IT consulting, software development, mobile applications, platforms and AI-assisted engineering. Individually agreed terms take precedence.
2. Services
ProIT EOOD provides IT consulting, custom software development, mobile application development, platform and SaaS development, and related engineering services. The concrete scope, deliverables and timeline are defined in the relevant offer, contract or project agreement.
3. Offers and contract formation
Offers are non-binding until written confirmation unless expressly agreed otherwise. A contract is concluded through a signed offer, written acceptance, separate contract or another explicit confirmation between the parties.
4. Client cooperation obligations
The client provides in due time all information, access, materials, decisions and cooperation required for the performance of the services. The client is responsible for the accuracy and completeness of the data and materials provided.
5. Project timelines
Timelines are estimates unless expressly agreed as fixed. Delays caused by missing cooperation, changes in scope or external dependencies extend deadlines accordingly.
6. Pricing and payment
Prices, invoicing and payment terms are defined in the relevant offer, contract, project agreement or invoice. VAT is added where applicable. In case of late payment, statutory default interest and collection costs may apply.
7. Intellectual property and usage rights
The client receives usage rights in delivered results to the extent agreed in writing. Pre-existing intellectual property, libraries, frameworks, methods, tools and know-how of ProIT EOOD remain with ProIT EOOD unless expressly agreed otherwise.
8. Confidentiality
The parties treat information received in connection with the collaboration as confidential and do not disclose it to third parties without consent, except where required by law or necessary for the performance of the services.
9. Liability
ProIT EOOD is liable in accordance with applicable Bulgarian law. Liability for indirect damages, lost profits or consequential damages is excluded to the maximum extent permitted by law, unless mandatory law provides otherwise.
10. Force majeure
Neither party is liable for delays or failure to perform caused by events beyond its reasonable control, including natural disasters, war, pandemics, infrastructure outages or governmental measures. The affected party shall notify the other party promptly.
11. Data protection
Personal data is processed in accordance with the Privacy Policy, Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian data protection law.
12. Governing law and jurisdiction
These terms and the contractual relationship are governed by Bulgarian law. Disputes are decided by the competent Bulgarian court at the registered office of ProIT EOOD unless mandatory statutory provisions provide otherwise.
13. Final provisions
If any provision is or becomes invalid, the remaining provisions remain in force. Changes and additions should be made in text or written form unless stricter form requirements apply by law.